队列管理系统 (QMS) 在肺结核查的胸部X射线中使用的评估:一个案例研究
Victor Chigbundu Nwaiwu1, Sreemoy Kanti Das1
1Department of Radiography, Lincoln University College, Petaling Jaya, Malaysia.
队列管理系统 (QMS) 显著改善了尼日利亚肺结核 (TB) 查的胸部放射 (CXR),提高了工作流程和患者体验. 医疗保健专业人员和患者强烈喜欢QMS,而不是手动系统用于结核病查.
科学领域:
- 公共卫生 公共卫生
- 医疗保健服务研究 医疗服务研究
- 放射学 放射学是一门学科.
背景情况:
- 结核病 (TB) 是全球公共卫生威胁,特别是在非洲和亚洲.
- 胸部放射 (CXR) 对于结核病的识别和管理至关重要.
- 患者对CXR查质量的不满,包括护理,等待时间和工作人员的态度,是一个问题.
研究的目的:
- 评估尼日利亚CXR-TB查队列管理系统 (QMS) 的性能和可接受性.
- 评估QMS对患者护理和结核病查服务经验的影响.
主要方法:
- 使用了定量研究设计.
- 使用利克尔特5分级的面对面调查问卷对放射科医生,放射学助理和患者进行了管理.
- 使用SPSS (25版本) 进行了描述性统计.
主要成果:
- 质量管理系统在改善工作流程,准确性,沟通和减少工作压力方面表现出显著的实用性.
- 在所有受访者群体中观察到,所有受访者群体都强烈偏爱质量管理系统而不是手动系统.
- 高水平的协议 (平均值约为3.8-4.1) 表明QMS的可接受性.
结论:
- 质量管理系统在提高CXR-TB查服务质量方面发挥着至关重要的作用.
- 该研究强调了医疗保健专业人员和患者对QMS的高度接受度.
- 建议实施QMS以提高结核病查效率和患者满意度.
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