瘤学家的沟通如何影响患者的福祉和在线寻找健康信息? - - 一个随机的实验
Tanja Henkel1, Chamoetal Zeidler2, Annemiek J Linn3
1Department of Medical Psychology, Amsterdam UMC, Amsterdam, the Netherlands; Amsterdam Public Health, Quality of Care, Amsterdam, the Netherlands.
Patient education and counseling
|September 19, 2025
概括
使用以患者为中心的沟通方法的瘤学家提高了癌症患者的信任和满意度. 这种方法还鼓励患者在网上寻找和讨论健康信息,心理因素影响结果.
科学领域:
- 在瘤学瘤学.
- 卫生沟通健康沟通
- 数字健康数字健康
背景情况:
- 癌症患者越来越多地使用在线资源获取健康信息.
- 瘤学家的沟通方式对患者与在线信息互动的影响尚不清楚.
研究的目的:
- 检查瘤学家的沟通方法 (以患者为中心与以临床医生为中心) 如何影响患者的信任,满意度和寻求/讨论在线信息的意图.
- 探索患者的心理特征如何调节这些影响.
主要方法:
- 在线维涅特实验对270名前癌症患者进行了随机分配到8个条件.
- 操纵临床医生的沟通风格 (以患者为中心与以临床医生为中心).
- 统计分析包括ANOVA,t测试和多重回归.
主要成果:
- 以患者为中心的沟通导致了显著更高的患者满意度,信任度和寻求/讨论在线信息的意图.
- 特征焦虑,不确定性不耐受和监测应对风格缓和了沟通方法对患者结果的影响.
- 具体而言,不确定性不容忍影响了满意度,而应对风格影响了信息搜索.
结论:
- 以患者为中心的沟通策略积极影响患者的信任,满意度和在瘤学中的在线信息搜索行为.
- 个体患者的心理特征在调解沟通方法的有效性方面发挥着至关重要的作用.
- 临床医生应该促进协作信息交换,并引导患者找到可靠的在线健康资源.
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