关于患者体验研究作为护理体验研究的未来优先事项的见解
1Patient Experience, Stanford Medicine, Palo Alto, CA, USA.
Journal of patient experience
|September 22, 2025
概括
创新患者体验需要专注于护理体验,整合以人为中心的设计和测量干预措施. 学术医疗中心可以通过与患者和护理团队共同创建高价值医疗保健解决方案来领导.
科学领域:
- 医疗保健创新 医疗保健创新
- 以患者为中心的护理
- 卫生系统研究 卫生系统研究
背景情况:
- 医疗保健系统面临着新技术和患者群体不断变化的需求.
- 当前的患者体验指标往往忽视了医疗保健团队的倦怠和营业额.
- 科技行业正在越来越多地破坏传统的医疗保健提供模式.
研究的目的:
- 概述患者和护理经验创新的关键领域.
- 为学术医疗中心提出战略,以引领医疗保健创新.
- 强调共同创造和严格评估在开发有效干预措施中的重要性.
主要方法:
- 这篇文章提出了基于用户和学术研究原则的创新的三个洞察领域.
- 它主张同时关注患者体验和更广泛的护理体验.
- 它建议整合以人为中心的设计和对干预措施的强有力的测量.
主要成果:
- 专注于护理经验以及患者经验可以带来更全面的改善.
- 以人为中心的设计,内部开发,可以导致更有效的技术集成.
- 测量和评估干预措施对于证明影响和确保高价值护理至关重要.
结论:
- 学术医疗中心处于独特的地位,能够在医疗保健经验中开创研发.
- 与患者和护理团队共同创建干预措施对于成功实施至关重要.
- 为了满足不断变化的医疗需求,需要采用多方面的方法,包括护理经验,以人为中心的设计和严格的评估.
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