重新审视精益医疗保健:采用制造业的价值流映射
1Department of Mechanical and Industrial Engineering, Umm Al-Qura University, Mecca, Saudi Arabia.
Frontiers in health services
|September 22, 2025
概括
在医疗保健中,精益思维通过将价值流映射 (VSM) 等工具适应临床环境来提高效率. 语境化VSM可以减少医疗机构的患者等待时间和运营浪费.
科学领域:
- 医疗保健管理的管理
- 运营研究 运营研究
- 工业工程 工业工程 工业工程
背景情况:
- 在医疗保健中实施精益思维面临诸如员工抵抗和概念错位等挑战.
- 现有的精益工具,如价值流映射 (VSM),往往从制造业转化为临床环境是很差的.
- 这种差距阻碍了医疗保健机构的有效运营改善.
研究的目的:
- 为医疗保健中的价值流映射 (VSM) 提出一个系统的翻译模型.
- 重新定义VSM元素,使其与门诊护理的现实保持一致.
- 为医疗保健管理人员提供一个实际的框架,以提高运营效率.
主要方法:
- 为VSM开发一个系统翻译模型.
- 通过沙特阿拉伯诊所 (眼科和牙科) 的两个案例研究进行实证验证.
- 应用翻译的VSM工具来识别和减少低效率.
主要成果:
- 在这两家病例研究诊所中,患者等待时间大幅减少.
- 在实施过程中保持或改进了增值护理.
- 该研究表明,在医疗保健中,上下文化精益工具的有效性.
结论:
- 在成功实施医疗保健方面,转化像VSM这样的精益工具的系统化和上下文化方法至关重要.
- 拟议的模型为医疗保健管理人员提供了一个实际的框架,以提高运营绩效.
- 这项研究弥合了精益理论与其在临床实践中的有效应用之间的差距.
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