患者报告结果的电子收集如何改善患者参与药房接触? 一个多方法研究
Bonyan Qudah1, Sura AlMahasis2, Betty Chewning2
1Department of Medicine, University of Wisconsin, Madison, 1685 Highland Ave, Madison, WI 53705, USA.
Pharmacy (Basel, Switzerland)
|September 22, 2025
概括
像RxTalkTM这样的患者报告结果 (PROs) 工具通过让患者更舒服地分享健康问题来改善患者和药剂师的沟通. 这提高了护理质量和药房中的患者互动.
科学领域:
- 医疗信息学 医疗信息学
- 以患者为中心的护理
- 沟通研究 沟通研究
背景情况:
- 常规收集患者报告的结果 (PROs) 对于改善患者和药剂师之间的沟通至关重要.
- 识别与药物相关的问题是PRO收集的关键好处之一.
- 电子PRO工具为捕捉患者体验提供了一种新的方法.
研究的目的:
- 探索电子PRO工具RxTalkTM对患者属性和沟通动态的影响.
- 描述患者在药房环境中使用RxTalkTM的体验.
- 确定改善患者使用电子PRO工具的建议.
主要方法:
- 试点随机对照试验设计.
- 整合了来自RxTalkTM条目,直接患者观察,记录的药剂师与药剂师接触以及访问后采访的数据.
- 三角化数据分析,以提供对患者体验的全面了解.
主要成果:
- 70%的患者发现RxTalkTM易于使用.
- 59%的患者认为RxTalkTM非常非常有用.
- RxTalkTM满足了患者的社会和信息需求,提高了沟通技巧,并培养了分享担忧的隐私感.
结论:
- 通过验证报告所有健康问题,而不仅仅是与药物相关的问题,RxTalkTM对患者沟通产生了积极的影响.
- 该工具增强了患者和药剂师之间的互动,并证明了改善整体护理质量的潜力.
- 鼓励药剂师将PRO工具整合到日常实践中,以优化患者参与和护理.
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