患者对在家庭医疗中使用远程医疗服务的看法和感知障碍:一项跨部门研究
Alya AlZabin1, Ebtesam Almajed1, Norah Alqntash1
1College of Medicine, Princess Nourah bint Abdulrahman University, Riyadh, Saudi Arabia.
概括
沙特阿拉伯的患者对远程医疗的了解和看法中等,但对诊断准确性和技术的担忧仍然存在. 解决这些障碍是改善远程医疗采用和对家庭医学的满意度的关键.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 数字健康数字健康
- 家庭医学 家庭医学 家庭医学
背景情况:
- 在医疗保健中,远程医疗的采用正在增长,但在沙特阿拉伯的家庭医疗部门,患者的见解是有限的.
- 了解患者的知识,态度和障碍对于有效的远程医疗政策和实施至关重要.
- 这项研究解决了在沙特阿拉伯家庭医学中了解患者对远程医疗的观点的差距.
研究的目的:
- 评估沙特阿拉伯家庭医学中与远程医疗服务相关的患者知识,感知,满意度和感知障碍.
- 确定影响患者对远程医疗知识和满意度的因素.
- 为提高远程医疗利用和患者体验的策略提供信息.
主要方法:
- 一项采用结构化,自主管理的在线问卷进行的横截面研究.
- 通过社交媒体和临床招聘从775名具有先前远程医疗经验的成年参与者收集的数据.
- 统计分析包括描述性统计,皮尔森相关性和多变量后勤回归.
主要成果:
- 患者对远程医疗的知识和看法都适度,其中58%的人使用过该服务.
- 远程医疗被认为可以减少不必要的访问 (65.3%) 和成本 (63.6%).
- 满意度 (53.2%) 与知识和积极感知相关;关键障碍包括诊断可靠性 (46%),患者耐药性 (43%) 和技术 (38%).
结论:
- 患者通常对远程医疗有积极的看法,但对诊断准确性和技术可访问性表示担忧.
- 建议有针对性的教育计划和技术增强来克服障碍.
- 解决这些问题对于公平的远程医疗采用和改善家庭医学患者满意度至关重要.
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