探索员工对提供不同级别主动支持的服务的看法和经验
Jill Bradshaw1, Beckie Whelton2, Julie Beadle-Brown2,3
1Intellectual Disabilities Research Institute (IDRIS), University of Birmingham, Birmingham, UK.
Journal of intellectual disability research : JIDR
|September 23, 2025
概括
智力和发育障碍服务人员认为经验和培训等同于熟练的支持. 然而,观察到的支持质量与培训或经验没有相关性,突出了员工的感知和实践之间的差距.
科学领域:
- 关于残疾人的研究.
- 医疗保健的质量 医疗保健的质量
- 人类服务 人类服务.
背景情况:
- 对于智力和发育障碍 (IDD) 患者,特别是那些有复杂需求的人来说,支持的质量至关重要.
- 员工对技术支持,培训和经验的看法对于了解IDD服务的支持质量至关重要.
研究的目的:
- 探索与员工的培训和经验相关的技术支持的员工观点.
- 检查员工对技能的看法与所观察到的提供支持质量之间的关系.
主要方法:
- 对来自28个支持住宿服务的93名员工的问卷进行了定量和定性分析.
- 对员工关于经验,培训和技术支持的回应进行内容分析.
- 统计分析以探索员工响应和观察到的支持质量之间的关系.
主要成果:
- 工作人员主要将熟练的支持与经验和培训联系在一起,旨在改善他们所支持的人的生活质量.
- 接受培训或经验长度在统计学上与观察到的更高的支持质量没有相关性.
- 工作人员很少提到具体的培训和实践领导力.
结论:
- 工作人员表现出对政策原则的认识,但他们对技能的自我认知与观察到的支持实践不一致.
- 员工对其技能的反思与为IDD患者提供支持的实际质量之间存在分歧.
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