应用S-O-R模型来探索社交商务网站上受影响者驱动的冲动购买行为
Tanaporn Hongsuchon1, Shih-Chih Chen2, Asif Khan3
1Chulalongkorn Business School, Chulalongkorn University, Bangkok, Thailand.
PeerJ. Computer science
|September 24, 2025
概括
影响者营销推动冲动购买. 积极影响和流动状态等心理变化,以及稀缺性和社交存在等因素,显著增加了消费者之间的计划外购买.
科学领域:
- 营销 营销 营销 营销 营销 营销
- 消费者心理学 消费者心理学
- 数字通信数字通信
背景情况:
- 影响力营销很普遍,嵌入产品推广.
- 冲动购买行为是营销研究中持续关注的一个问题.
研究的目的:
- 在影响力营销中探索驱动冲动购买行为的因素.
- 调查刺激-机体-反应 (S-O-R) 模型对受影响者驱动的冲动购买的适用性.
主要方法:
- 调查对404名粉丝进行了调查,这些粉丝之前曾购买过受影响者推的产品.
- 刺激-有机体-反应 (S-O-R) 模型被用作理论框架.
主要成果:
- 心理变化 (积极影响,流动状态,情感依恋) 显著预测冲动购买.
- 稀缺性,折扣价格,评论质量和观察学习都会对冲动购买产生积极的影响.
- 社会存在和归属增强了流动状态;娱乐和信息性促进了情感依恋.
结论:
- 消费者对影响者内容的心理反应是冲动购买的关键驱动因素.
- 特定的内容属性和社会因素影响这些心理状态和随后的购买行为.
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