为Man Van移动临床单位开发一个患者体验问卷
Masood Moghul1,2, Netty Kinsella1, Fionnuala Croft1
1Department of Urology, The Royal Marsden NHS Foundation Trust, London, UK.
概括
一个新的问卷评估了Man Van,一个移动前列腺癌检测服务. 它证实,清晰的沟通和明确的服务对于患者满意度和外展医疗保健的质量至关重要.
科学领域:
- 泌尿器科 泌尿器科 泌尿器科 泌尿器科
- 公共卫生 公共卫生
- 医疗保健服务研究 医疗服务研究
背景情况:
- 前列腺癌不成比例地影响英国的黑人男性和贫困社区.
- 一个移动外展服务的Man Van旨在改善高风险群体的前列腺癌检测机会.
- 对Man Van的质量和可接受性评估患者的观点对于其有效性至关重要.
研究的目的:
- 开发和验证一种新的患者问卷,以评估Man Van移动推广服务的有效性.
- 测量患者对Man Van服务质量和可接受性的看法.
主要方法:
- 使用了三个阶段的方法:域名识别,使用修改后的Delphi方法的讨论小组和现实世界的评估.
- 虚拟讨论和异步反被用来改进主题和开发问卷项目.
- 最后的问卷在现实环境中进行了测试.
主要成果:
- 确定了两个关键领域,即可接受性和质量,并将其合成为9个领域和15个主题.
- 开发了一个17项问卷,涵盖了患者从意识到出院的旅程.
- 从Man Van数据库中整合了社会人口统计数据.
结论:
- 该研究产生了第一个基于证据的调查问卷,用于评估移动前列腺癌外展服务.
- 具有有效沟通的明确定义的服务对于保持患者的质量和可接受性至关重要.
- 该问卷提供了一个评估和扩展类似移动卫生干预措施的框架.
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