人工智能与专业标准:对英国GPT,Gemini和ENTT进行跨部门比较研究,以提供有关ENT条件的患者信息
Ali Alabdalhussein1, Nehal Singhania1, Shazaan Nadeem1
1Department of Otolaryngology, University Hospitals of Leicester, Leicester LE1 5WW, UK.
Diseases (Basel, Switzerland)
|September 26, 2025
概括
像ChatGPT和Google Gemini这样的人工智能聊天机器人的患者教育材料在质量和参与度上与英国ENT的材料相似,但是在更高的阅读水平上编写的,未能达到识字标准.
科学领域:
- 医疗通信 医疗通信
- 卫生识字 卫生识字
- 医疗保健中的人工智能
背景情况:
- 患者信息材料对于了解医疗状况至关重要.
- 写得很糟糕的材料可能会导致患者的误解,并影响护理.
- 评估人工智能产生的健康内容对于患者安全至关重要.
研究的目的:
- 为了比较可读性,可操作性和患者教育材料的质量,关于喉科主题.
- 评估由ChatGPT,谷歌双子座和英国ENT生成的内容.
主要方法:
- 关于六种喉科疾病的内容来自英国ENT,并使用ChatGPT-4-turbo和Google Gemini 2.5 Pro.生成.
- 使用弗莱什-金凯德等级水平 (FKGL) 和弗莱什阅读易度 (FRE) 评估可读性.
- 质量通过DISCERN分数来衡量,患者参与度通过PEMAT-P (可理解性和可操作性).
主要成果:
- 英国的ENT材料的可读性明显好 (FRE: 64.6,FKGL: 7.4) 比ChatGPT (FRE: 38.8,FKGL: 11.0) 和双子座 (FRE: 38.3,FKGL: 11.9) 的可读性要好得多.
- 在DISCERN质量评分中没有发现显著差异 (ENT UK:21.3,GPT:24.7,Gemini:29.5).
- 患者可理解性 (PEMAT-P) 和可操作性得分在所有来源中都是可比的,尽管ChatGPT对声带的可理解性较低.
结论:
- 人工智能聊天机器人产生患者信息,其质量和参与度与英国ENT等既有来源相美.
- 然而,人工智能生成的内容需要明显更高的阅读水平,低于推的健康素养标准.
- 人工智能语言模型的改进是必要的,以确保患者材料是可访问和可理解的.
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