在建立对医生与患者互动的信任方面,理性优于情感:一种混合方法方法
1School of Foreign Languages and Cultures, Nanjing Normal University, Nanjing, China.
Psychology, health & medicine
|September 27, 2025
概括
这项研究探讨了医生如何使用理性和情感语言策略来建立患者的信任. 专注于患者利益和降低风险的理性策略,在改善医生与患者关系方面,比情感上的呼吁更有效.
科学领域:
- 卫生沟通健康沟通
- 语言学的语言学.
- 心理学 心理学 心理学
背景情况:
- 信任对于医生与患者的互动至关重要.
- 现有的研究强调了建立信任的语言策略,但缺乏具体性和有效性数据.
- 临床话语中信任形成的精确机制需要进一步阐明.
研究的目的:
- 识别和分类医生用来培养患者信任的语言策略.
- 评估不同信任建设策略在医生与患者沟通中的相对有效性.
- 提高对医疗保健机构信任建设动态的理解.
主要方法:
- 对医生与患者之间的交互进行话语分析,以确定建立信任的策略.
- 实验性研究,比较理性与情感语言策略的有效性.
- 沟通模式的定量和定性分析.
主要成果:
- 确定了两种主要的信任建设策略类别:理性和情绪化.
- 理性策略涉及最大限度地提高患者的益处,并尽量减少风险.
- 情感策略的重点是增强患者的积极情绪,减轻负面情绪.
- 实验发现表明,在医生与患者的互动中,理性策略对信任的影响比情感策略更大.
结论:
- 语言策略显著影响医生与患者关系的信任.
- 理性的建立信任的方法比情绪化的方法更有效.
- 结果提供了对信任机制的理论见解和改善临床沟通和患者结果的实际指导.
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