在OR护士中工作场所的无礼行为:一种描述性的现象学研究
AORN journal
|September 29, 2025
概括
工作场所的不文明 (WPI) 对外科护士产生负面影响,加剧了倦怠,影响了患者的安全. 调查结果强调了需要问责制,沟通和教育,以培养一个文明的OR环境.
科学领域:
- 护理 护理 护理
- 医疗保健管理的管理
- 组织心理学 组织心理学
背景情况:
- 工作场所的不礼貌 (WPI) 在外科外科环境中很普遍.
- 全球护士健康指数 (WPI) 对护士的幸福感,工作表现和患者安全产生负面影响.
- 随着COVID-19的流行,WPI的体验变得更加强烈.
研究的目的:
- 描述RN循环者中WPI的经验.
- 在COVID-19大流行期间了解WPI的基本结构.
- 确定在外科环境中解决WPI的策略.
主要方法:
- 使用了描述性的现象学方法.
- 我们采访了美国东南部的15名RN循环器官.
- 采访成绩单被编码,以确定主题和子主题.
主要成果:
- 三个核心主题出现了:作为个性化的测试,耐受不文明,COVID-19作为WPI的加速器,并通过问责制,沟通和教育来解决WPI.
- 在疫情期间,RN循环器体验了WPI作为重大挑战.
- 减轻WPI的有效策略涉及系统方法.
结论:
- 迫切需要在手术室 (OR) 解决WPI.
- 这些发现可以指导医疗保健专业人员培养礼貌文化.
- 实施问责制,沟通和教育对于改善工作环境至关重要.
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