父母对使用儿童医生在线视频咨询的看法:洞察,障碍和通往公平收养的途径
Osnat Bashkin1, Tamar Shalom2, Eden-Kim Admon3
1Department of Public Health, Ashkelon Academic College, Ashkelon, Israel.
International journal of telemedicine and applications
|September 29, 2025
概括
家长在儿科中使用视频咨询 (VC) 有望节省时间和改善访问,但满意度因地区和经验而异. 解决区域差异和沟通问题是有效实施的关键.
科学领域:
- 儿科医疗保健技术 儿童医疗保健技术
- 远程医疗和数字健康
- 医疗保健差异 研究 研究 医疗保健差异
背景情况:
- 在COVID-19后,儿科护理中的在线视频咨询 (VC) 使用急剧增加.
- 了解家长对VC的看法对于公平实施至关重要.
- 虚拟货币采用的地理差异需要调查.
研究的目的:
- 为了检查父母对视频咨询 (VC) 与以色列儿科医生的看法.
- 评估用户体验,有用性和对儿科VC的满意度.
- 探索影响VC采用因素,包括地理区域和先前经验.
主要方法:
- 混合方法方法结合了在线调查 (n=96) 和重点小组 (n=17).
- 调查使用了Telehealth可用性问卷来衡量用户体验,有用性和满意度.
- 焦点小组探讨了儿童的经历,远程诊断,沟通和紧急使用.
主要成果:
- 82%的家长认为VC节省了时间,67%的家长认为VC改善了医疗保健,但只有50%的家长认为VC满足了他们的需求.
- 边缘地区的家长认为VC的实用性更高,特别是在安全问题时,而中部地区报告了更好的用户体验.
- 孩子们通常对VC更舒服;父母对远程诊断准确性和通信质量表示担忧.
结论:
- 风险投资采用的地理差异需要针对边缘地区进行有针对性的干预.
- 风险投资有可能提高医疗保健的可访问性,特别是在紧急情况下.
- 成功的VC实施需要解决技术障碍,隐私和明确的护理准则.
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