支持性交互算法监控系统很重要! 在高度灵活但不安全的数字平台工作人员中培养情感承诺
1School of Business, Jiangnan University, Wuxi, China.
Ergonomics
|September 29, 2025
概括
数字平台提供了灵活性,但也给零工带来了不安全感. 通过算法监控来培养互动正义可以提高员工的承诺和绩效.
科学领域:
- 组织行为 组织行为
- 人与计算机的交互
- 劳动经济学 劳动经济学
背景情况:
- 数字位平台提供灵活的工作,但往往导致工人不安全和高流动.
- 算法监控系统普遍存在,影响工人的经验和绩效.
- 培养情感承诺对于保留和激励灵活的劳动力至关重要.
研究的目的:
- 探索如何培养平台位工人之间的情感承诺.
- 研究互动正义在平台工作特征与情感承诺之间的关系中的调解作用.
- 检查交互算法监控对平台工作不安全性和情感承诺的调节效应.
主要方法:
- 利用公平的启发式理论.
- 采用两波时间延迟调查 (n=269) 和跨截面调查 (n=303) 来自中国小团队工人.
- 分析数据以测试调解和适度效应.
主要成果:
- 互动正义完全调解了平台工作灵活性和不安全性对情感承诺的影响.
- 交互式算法监控减轻了工作不安全对情感承诺的负面影响.
- 调查结果强调了算法管理中感知公平的重要性.
结论:
- 加强互动正义是建立在演唱会工作中情感承诺的关键.
- 支持互动算法监控系统可以改善演出工人的结果.
- 监控系统的工程设计应优先考虑公平性,以促进承诺和绩效.
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