电子卫生沟通中的情感差距:在eHealth平台健康.dk上探索患者与健康数据的体验
1Roskilde University, Denmark.
Health (London, England : 1997)
|September 30, 2025
概括
浏览健康.dk等电子健康平台的患者经历了复杂的情绪,在与他们的健康数据互动时,他们感到既知情又不安全. 这项研究强调了需要更好地了解这些患者在数字健康沟通中的经验.
科学领域:
- 数字健康传播数字健康传播
- 患者体验研究 研究研究
- 电子卫生平台研究 电子卫生平台研究
背景情况:
- 电子健康平台对于患者与健康数据的接触越来越重要.
- 了解患者在与数字健康信息互动方面的观点至关重要.
- 现有的研究往往忽视了患者面临的情感和沟通复杂性.
研究的目的:
- 探索丹麦患者如何在eHealth平台健康.dk.dk上体验他们的健康数据.
- 分析患者与电子卫生平台之间的沟通过程.
- 开发一种分析镜头 (情感差距) 来理解这些患者的经历.
主要方法:
- 一个探索性研究设计.
- 与患者进行了24次深入,有目的的采样采访.
- 对面试数据进行全面的主题分析.
主要成果:
- 患者同时经历了被告知但不安全,自信但丧,控制但怀疑的状态.
- 在电子卫生平台上与健康数据互动往往是复杂的,具有挑战性的,并可能造成漏洞.
- 电子卫生平台放大和重新配置健康沟通中不确定性的现有动态.
结论:
- 通过电子健康平台接收健康数据为患者与医疗保健专业人员的沟通带来了新的挑战.
- 需要进一步研究用户平台沟通动态,塑造患者对健康数据的体验.
- 患者是电子卫生沟通的主要接收者,必须优先考虑他们的体验.
相关概念视频
Barriers to Effective Communication II
4.5K
The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
4.5K
Methods of Documentation VII: EMR
1.4K
Electronic Medical Records (EMRs) primarily center around electronically documenting patients' health information within a single healthcare organization or practice. They contain essential clinical data related to a patient's medical history, diagnoses, medications, treatment plans, lab results, and other pertinent information relevant to the specific encounter or episode of care. EMRs are designed to streamline documentation and workflow processes within individual healthcare...
1.4K
Purpose of Health Records II
1.4K
Health records serve various essential purposes in the healthcare system. Here are some key purposes:
1.4K
Health Information Technology and Healthcare Information System
3.3K
Health Information Technology (HIT)
Health Information Technology, commonly called HIT, integrates advanced information systems and technology in healthcare settings. Its primary functions include:
Health Information Technology, commonly called HIT, integrates advanced information systems and technology in healthcare settings. Its primary functions include:
3.3K
Purpose of Health Records I
1.7K
The vital purpose of health records is to provide a complete and accurate account of a patient's medical history, including communication, diagnostic and therapeutic orders, care planning, research, and quality review.
Here's a breakdown of how health records serve these purposes:
Here's a breakdown of how health records serve these purposes:
1.7K
Patient-centered Care
2.9K
Patient-centered care involves delivering care beyond inpatient hospitalization. Reflective practice can enhance a patient-centered approach. Reflective practice is a process of reasoning that considers all aspects of the present situation, including practicalities, learning from personal practice, and consideration of patient needs. Patients appreciate care decisions made while considering their input. Involving the patient in their care provides the patient with a sense of contribution rather...
2.9K


