过去四十年来消费者幸福感的演变:全面审查和未来方向
Debasis Pradhan1, Bikash Kumar Rup2, Teidorlang Lyngdoh3
1XLRI (Xavier School of Management), C.H. Area (East), Jamshedpur, 831001, Jharkhand, India.
Acta psychologica
|October 3, 2025
概括
本综述综合了40年的消费者福祉 (CWB) 研究,确定了关键变量和差距. 它提供了一个整合性框架,以指导未来的CWB研究,并提高消费者福利.
科学领域:
- 消费者行为 消费者行为
- 营销科学 营销科学
- 心理学 心理学 心理学
背景情况:
- 消费者福祉 (CWB) 研究缺乏统一的定义和一致的措施,阻碍了学术进步.
- 现有研究提出了CWB的各种理论基础和方法论方法.
- 四十年的研究 (1981-2025) 显示了CWB的宏观,微观,个人,享乐,和eudaimonic维度的各种视角.
研究的目的:
- 通过进行系统的文献审查来解决CWB研究的碎片化问题.
- 通过分析理论和方法学趋势,开发一个综合性框架来理解CWB.
- 确定研究缺口,并为CWB的学者和从业者提供未来的方向.
主要方法:
- 1981年至2025年间发表的170篇文章的系统文献综述.
- 来自Web of Science数据库的文章使用定义的搜索和选协议.
- 基于主题的分析,以综合发现,并制定一个整合性框架.
主要成果:
- 确定了出版趋势,可信的销售道,以及CWB框架和方法的多样化应用.
- 概述了关键变量,它们的相互关系,以及CWB文献中的重大研究差距.
- 开发了一个整合性框架,合成了CWB的宏观,微观,个人,享乐和eudaimonic维度.
结论:
- 综合性框架为未来的CWB研究提供了路线图,解决了目前的局限性.
- 对于管理人员来说,了解CWB的先例,调解员和主持人对于提高消费者福利至关重要.
- 这一综述为未来的调查提供了明确的方向,以推动消费者福祉领域的发展.
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