使用设计思维开发一种工具来加强护士的文化能力:教训
G Duran-Kiraç1,2, R Uittenbroek1, H van Hout2,3
1Windesheim University of Applied Sciences, Zwolle, The Netherlands.
概括
护士们开发了"良好的对话方法" (Good Conversation Method),这是一种提高少数民族痴呆症护理文化能力的工具. 这种方法有助于绘制护理网络,并提出文化敏感的问题.
科学领域:
- 护理 护理 护理
- 痴呆症护理 痴呆症护理 痴呆症护理
- 文化能力 文化能力
- 健康 公平 卫生 公平
背景情况:
- 痴呆症护理护士往往缺乏文化能力,阻碍少数民族获得医疗保健.
- 解决这个差距对于公平有效的痴呆症护理至关重要.
- 荷兰在提供文化敏感的痴呆症支持方面面临挑战.
研究的目的:
- 开发一种工具,以加强护士在痴呆症护理方面的文化能力.
- 改善少数民族痴呆症患者获得医疗保健的机会.
- 应用设计思维方法来开发实用工具.
主要方法:
- 一个定性,参与式的研究,利用设计思维的五个阶段:同情,定义,构想,原型和测试.
- 共同创作会议涉及一个由护士,非正式照顾者,研究人员和学生组成的设计团队.
- 建议工具的代开发和测试.
主要成果:
- 设计团队发现了一个关键的挑战:难以绘制护理网络的地图,并提出适当的问题.
- 作为一个解决方案,开发了"良好的对话方法".
- 这种方法结合了基因图来可视化护理网络和对话卡来探索文化和宗教身份.
结论:
- 设计思维对于开发医疗保健中的实用工具是有效的.
- 涉及多种利益相关者对于解决复杂的护理需求至关重要.
- 管理不同的观点和允许代开发是成功共同创造的关键.
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