用视觉线索增强团队身份和士气:使用员工照片海报进行质量改进干预
Jamie Sutcliffe1, Shahil Rajcoomar2, Syed S Ahmed3
1Department of Trauma and Orthopaedic Surgery, King's College London, London, GBR.
Cureus
|October 6, 2025
概括
一个简单的照片海报干预显著提高了团队凝聚力和整形科的包容性. 这种低成本的方法改善了名字的回忆和士气,特别是对于初级医生.
科学领域:
- 医疗保健管理的管理
- 组织心理学 组织心理学
- 医学教育 医学教育
背景情况:
- 有效的临床护理依赖于团队凝聚力和心理安全.
- 大型或轮流的骨科部门在同事认可和包容方面面临挑战,远程工作趋势加剧了这一挑战.
- 初级医生经常遇到困难感觉融入团队.
研究的目的:
- 引入低成本的视觉提示干预,以增强骨科部门的团队身份,沟通和士气.
- 改进团队成员的名字和面孔的识别和回忆.
- 为了培养一个更大的包容感的初级医生.
主要方法:
- 一个质量改进项目在伦敦的一家整形外科部门实施.
- 在关键区域展示了所有医生的名字和面孔的照片海报.
- 六个月的实施之后,进行了一项匿名的全部门调查,评估对名字回忆,团队精神和初级医生纳入的影响.
主要成果:
- 实现了100%的调查响应率 (24/24医生),所有参与者都注意到了海报.
- 87.5%的医生使用海报来回忆同事的名字,91.7%的医生觉得团队精神有所改善.
- 86.7%的初级医生报告说,由于海报增加了包容性.
结论:
- 低成本的摄影海报干预措施非常有效,受到好评.
- 这项干预措施对团队凝聚力,名字认可和初级医生的纳入产生了积极的影响.
- 这一策略对类似的临床环境,特别是那些员工流动较高或团队规模较大的临床环境具有前景.
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