寄宿人员在急诊室的影响
Kee Liem Terence Chong1, Jia Min Laura Tan1, Hui Cheng Tan2
1Department of Emergency Medicine, Sengkang General Hospital, Singapore.
住院,即入院患者在急诊室等待,对患者的护理和工作人员的福祉有重大影响. 登机次数的增加与等待时间的延长,医疗错误的增加以及员工满意度的降低有关.
科学领域:
- 紧急医疗 紧急医疗
- 医院管理局 医院管理局
- 患者流量管理患者流量管理
背景情况:
- 寄宿者是入院患者,在急诊室等待住院病床.
- 了解登机对ED操作的影响对于医疗保健管理至关重要.
研究的目的:
- 调查ED寄宿者数量与关键结果指标之间的相关性.
- 评估登机对患者护理效率,安全,经验和员工福祉的影响.
主要方法:
- 使用了回顾性研究设计.
- 皮尔森的相关性或斯皮尔曼的rho被用来分析数据.
- 寄宿者的数量与各种结果指标相关.
主要成果:
- 在寄宿人员数量与分拣和咨询等待时间的增加之间发现了强烈的正相关性.
- 登机与诊断测试 (尿道,CT) 和治疗 (止痛药,抗生素,静脉液体) 的延迟有显著的相关性.
- 寄宿人员数量的增加与医疗错误的增加有关,患者的赞美减少,员工的病假增加.
结论:
- 住院负面影响ED效率和患者安全.
- 由于登机而造成的空间不足和效率低下的工作流程,危及及时和安全的紧急护理服务.
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