在虚拟家庭医生护理中保护同情心
Bridget L Ryan1, Judith Belle Brown2, Thomas R Freeman2
1From the Centre for Studies in Family Medicine, Department of Family Medicine, Schulich School of Medicine & Dentistry, Western University (BLR, JBB, TRF, MD, MS, ALT); Department of Epidemiology and Biostatistics, Schulich School of Medicine & Dentistry, Western University(BLR, MS, ALT). bryan@uwo.ca.
Journal of the American Board of Family Medicine : JABFM
|October 6, 2025
概括
通过具体的行动和强大的患者与医生的关系,可以实现富有同情心的虚拟家庭医学护理. 虚拟访问可以作为一座桥梁,在不断变化的医疗保健环境中保持富有同情心的护理.
科学领域:
- 家庭医学 家庭医学 家庭医学
- 数字健康数字健康
- 患者护理 患者护理
背景情况:
- 随着COVID-19的流行,家庭医学的虚拟护理的采用加速了.
- 在虚拟医疗服务中,需要关注同情心,而不仅仅是技术.
研究的目的:
- 在虚拟家庭医学中识别同情护理的组成部分.
- 了解如何在虚拟患者与医生的互动中表现出同情心.
主要方法:
- 定性建设主义基于理论的研究.
- 包括与患者和家庭医生 (FP) 进行的个人采访.
- 纳入患者和FP之间的协作讨论.
主要成果:
- 确定了四个关键主题:通过行动传达同情心,外部因素,虚拟访问扩展护理,以及患者-FP关系.
- 这些主题代表了FP在虚拟实践中采取的立场.
- 虚拟访问被视为在面对面的约会之间富有同情心的联系.
结论:
- 在虚拟访问期间,包括电话互动,可以有效地传达同情心.
- 结果为FP提供了可行的策略,以加强富有同情心的虚拟护理.
- 保持同情心至关重要,因为虚拟护理交付模式不断发展.
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