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医院药剂师在药房环境中与听力障碍患者沟通的观点:一种定性研究
Nasser M Alorfi1,2, Fahad S Alshehri1,2, Ahmed M Ashour1,2
1Pharmacology and Toxicology Department, College of Pharmacy, Umm Al-Qura University, Makkah, Saudi Arabia.
沙特阿拉伯的医院药剂师缺乏与听力受损患者沟通的培训. 他们建议使用视觉辅助和改善机构支持,以提高药物安全性和为残疾人提供患者护理.
科学领域:
- 药房实践 在药房实践中
- 卫生沟通健康沟通
- 关于残疾人的研究.
背景情况:
- 医院药剂师和残疾患者之间的有效沟通对于药物安全性和治疗结果至关重要.
- 听力障碍患者在药房环境中面临着独特的沟通挑战,这些挑战往往被忽视.
- 关于沙特阿拉伯医院药剂师如何与听力障碍患者管理沟通障碍的证据有限.
研究的目的:
- 探索沙特阿拉伯医院药剂师在与听力障碍患者沟通方面的经验.
- 确定药剂师在与这一患者群体沟通时所面临的挑战.
- 收集改善沟通策略和支持系统的建议.
主要方法:
- 采用了一项定性描述性研究,利用一项开放式在线调查.
- 该调查在2025年4月至5月期间分发给沙特阿拉伯各地的医院药剂师.
- 26名药剂师回答了8个问题,并对答案进行了主题分析.
主要成果:
- 关键主题包括缺乏正式培训,经验有限以及沟通障碍 (时间,工具).
- 药剂师建议使用平板电脑和视觉板等通信辅助工具.
- 调查结果显示,残疾人包容性沟通的培训和政策存在差距.
结论:
- 沙特阿拉伯的医院药剂师报告说,他们对与听力受损患者沟通的准备不足.
- 建议使用书面沟通和视觉辅助等实际解决方案.
- 有机会进行结构化培训和机构支持,以改善包容性沟通.
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