在社区心理健康团队中提高员工在工作中的乐趣:质量改进项目
Emily Greenslade1, Iona Gray1, Jennifer Perry2
1North London NHS Foundation Trust, London, UK.
BMJ open quality
|October 7, 2025
概括
改善社区康复团队的员工留守率至关重要. 这个项目增加了员工数量,员工享受度略有增加,突出了福利和留守之间的联系.
科学领域:
- 医疗保健管理的管理
- 职业健康 职业健康 职业健康
- 团队动力学 团队动力学
背景情况:
- 从历史上看,社区康复团队面临着重大的人员挑战,包括高空缺率,疾病和流动.
- 这些人员配置问题对患者护理服务产生了负面影响.
- 该项目旨在增强员工的乐趣,以改善员工的留守.
研究的目的:
- 调查有针对性的干预措施对社区康复团队中员工享受和留守的影响.
- 探索员工享受水平和人员配置水平之间的相关性.
- 确定影响医疗保健环境中员工幸福感和工作满意度的因素.
主要方法:
- 每周使用匿名问卷评估员工的享受 (1-10级) 并收集定性反.
- 计算了每个月的员工数量.
- 干预措施包括反思性实践,教学课程,社交活动和灵活的工作政策.
主要成果:
- 在18个月内,员工的中位享受率从6.75/10增加到7/10.
- 员工数量的中位数大幅上升,从61%上升到89%.
- 在人员配置水平和享受之间观察到积极的相关性;负面评论减少,尽管工作负载强度的担忧仍然存在.
结论:
- 虽然员工享受显示出最小的变化,可能是由于更广泛的国家卫生服务士气问题和持续的工作负载问题,但员工水平大幅提高.
- 该项目加强了员工数量和员工享受之间的密切联系.
- 该倡议促进了团队凝聚力,并强调了医疗保健工作人员工作场所幸福感的重要性.
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