评估患者对血液透析经验的满意度,使用综合决策方法,大致数字
Jie Gao1,2,3, Meihong Han4, Bo Ban5
1Department of Endocrinology, Genetics and Metabolism, Affiliated Hospital of Jining Medical University, Jining Medical University, Jining, 250000, Shandong, China. 1424733059@qq.com.
Scientific reports
|October 7, 2025
概括
这项研究引入了一个新的框架,使用粗略的数字,最佳-最差方法 (BWM) 和获得和丢失的优势得分 (GLDS) 来评估血液透析中的患者满意度,确定A医院是表现最佳的.
科学领域:
- 医疗保健质量管理 医疗保健质量管理
- 决策分析 决策分析
- 医疗信息学 医疗信息学
背景情况:
- 患者满意度对医疗保健质量至关重要,尤其是在血液透析等慢性治疗中.
- 评估患者满意度涉及复杂的多属性组决策 (MAGDM),具有固有的主观性和不确定性.
- 现有的方法往往难以充分解决患者满意度评估的复杂性.
研究的目的:
- 开发一种用于评估血液透析患者满意度的新框架.
- 将粗略的数字与最佳-最差方法 (BWM) 和获得和丢失的优势得分 (GLDS) 整合起来,以进行可靠的评估.
- 解决患者满意度评估中的主观性和不确定性.
主要方法:
- 开发了一套全面的血液透析患者体验评估标准体系.
- 使用粗略的数字来表示患者和专家不确定的语言判断.
- 应用粗略的BWM用于标准权重和粗略的GLDS用于对医院替代品进行排名.
主要成果:
- 拟议的框架产生了可靠和可解释的患者满意度排名.
- 在中国济南的案例研究中,A医院被确定为表现最好的机构.
- 该方法通过敏感性分析证明了它的稳定性.
结论:
- 粗略的BWM-GLDS方法为医疗保健中的患者满意度评估提供了一种实用和透明的方法.
- 这个框架有效地处理医疗保健中的MAGDM问题中的不确定性和主观性.
- 研究结果支持使用这种新的方法来改善医疗保健服务质量评估.
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