南非急诊护士对工作场所暴力的看法和经验:一项定性研究
Khutso Brian Maimela1, Alhassan Sibdow Abukari2, Emmanuel Kwame Korsah3
1Department of Nursing Education, Faculty of Health Science, University of the Witwatersrand, Johannesburg, South Africa.
International emergency nursing
|October 8, 2025
概括
南非急救部门的工作场所暴力是由公众的误解和机构的失败所驱动的. 解决这个问题需要更好的领导力,报告系统和安全干预措施来保护护士.
科学领域:
- 医疗保健管理的管理
- 紧急医疗 紧急医疗
- 护理学研究 护理学研究
背景情况:
- 工作场所暴力 (WPV) 是紧急部门 (ED) 的一个重要问题.
- 社会文化因素,制度上的弱点和不充分的支持系统加剧了WPV.
- 南非急救护士面临着高压环境和侵略,这是因为公众对急救的误解.
研究的目的:
- 调查护士对工作场所暴力的看法和经验.
- 专注于南非的急救部门.
主要方法:
- 定性描述性研究设计.
- 对20名急诊护士进行了五个半结构化的焦点小组.
- 根据COREQ的指导方针,对数据进行主题分析.
主要成果:
- 确定了三个关键主题:导致暴力的因素,报告障碍以及环境/制度挑战.
- 导致暴力的因素包括公众对紧急护理和工作人员行为的误解.
- 报告的障碍包括不清楚的协议,对报复的恐惧和管理层的冷漠.
- 环境/机构问题包括安全不足,危险环境和缺乏支持.
结论:
- 南非EDs中的WPV是由误解,自满和结构性问题所推动的.
- 需要全面的战略,包括加强领导力,正式报告和安全干预.
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