探索同行健康导航员在澳大利亚卫生系统中的作用:质量面试研究
Natali Cvetanovska1,2, Simone Said1, Rebecca L Jessup1,2,3
1Staying Well and Hospital Without Walls Program, Northern Health, Epping, Australia.
同行健康导航员 (PHN) 在澳大利亚至关重要. 需要一个国家战略来建立和维持这种工作人员,以便更好地支持患者,并融入卫生系统.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 公共卫生 劳动力发展 公共卫生 劳动力发展
- 质量健康研究 质量健康研究
背景情况:
- 同行健康导航员 (PHN) 利用共同的经验来支持社区内的患者.
- 了解管理人员和专家的观点对于发展澳大利亚的PHN劳动力至关重要.
研究的目的:
- 探索PHN在澳大利亚卫生系统中的作用.
- 确定建立和维持PHN工作人员的战略.
主要方法:
- 与澳大利亚各地PHN的经理和专家进行了半结构化采访.
- 使用自然主义调查的描述性定性方法用于数据分析.
- 使用适应的社会生态模型 (个人,人际关系,组织,社会) 分析了主题.
主要成果:
- 在四个社会生态层面出现了17个主题.
- 关键主题包括个人属性,人际界限设定,组织因素 (招聘,培训) 和社会支持 (资金,政策).
结论:
- PHN是澳大利亚卫生系统的宝贵资产.
- 协调的国家方法对于劳动力发展和计划可持续性至关重要.
- 需要战略规划和治理才能有效地嵌入PHN.
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