在COVID-19后的时代,为年轻人提供自我帮助的心理干预:使用GPT-4开发一个PST聊天机器人
Liuling Mo1, He Li1, Yanbo Zhang1
1Department of Social Psychology, School of Sociology, Nankai University, Tianjin, China.
Frontiers in digital health
|October 9, 2025
概括
这项研究开发了一个使用问题解决疗法 (PST) 的AI聊天机器人,以帮助年轻的COVID-19幸存者管理心理压力. 聊天机器人有效地提高了问题意识和解决能力,显示了可访问的心理健康支持的潜力.
科学领域:
- 心理学 心理学 心理学
- 人工智能的人工智能
- 数字健康数字健康
背景情况:
- 随着COVID-19的流行,年轻人的心理压力显著增加.
- 幸存者之间持续的精神痛苦需要可访问的心理干预.
- 现有的心理健康资源需要用创新的工具来补充.
研究的目的:
- 为年轻的COVID-19幸存者开发和评估一个在线自助心理干预聊天机器人.
- 评估聊天机器人在改善心理健康和解决问题的技能方面的有效性.
- 探索大型语言模型在提供心理健康支持方面的潜力.
主要方法:
- 利用GPT-4的提示工程来创建一个解决问题的治疗 (PST) 聊天机器人.
- 在心理咨询方面对7名士生进行了预测.
- 与100名年轻的COVID-19幸存者进行了正式的用户实验,将实验组与对照组进行比较.
主要成果:
- 预测证实了聊天机器人遵守PST原则并有助于解决问题.
- 与对照组相比,实验组在问题意识 (p=0.002) 和问题解决能力 (p=0.001) 方面的得分明显高.
- 在关系质量,性别或COVID-19后症状影响方面没有发现显著差异,这表明广泛适用.
结论:
- PST聊天机器人是COVID-19后心理干预的可行工具,特别是用于问题识别和解决方案探索.
- 虽然没有显著改善关系质量,但聊天机器人的普遍接受性和适用性突出了其潜力.
- 大型语言模型为自助心理健康干预提供了有价值的补充支持.
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