患者旅程映射在乳腺癌患者中的应用:一个范围审查
Yiwen Duan1, Jialin Chen1, Yajuan Weng1
1Fudan University School of Nursing, Shanghai, China.
BMJ open
|October 9, 2025
概括
乳腺癌护理中的患者旅程绘制 (PJM) 揭示了患者的经验,并确定了改善服务的机会. 目前的PJM应用程序是分散的,突出需要精细的方法和数字集成,以加强以患者为中心的护理.
科学领域:
- 在瘤学瘤学.
- 医疗保健管理的管理
- 患者体验研究 研究研究
背景情况:
- 以患者为中心的护理对于改善乳腺癌患者的生活质量至关重要.
- 患者旅程映射 (PJM) 为了解和增强医疗保健体验提供了一个框架.
研究的目的:
- 综合PJM在乳腺癌护理中的应用.
- 识别用于增强以患者为中心的服务和改善生活质量的见解.
主要方法:
- 进行了系统的范围审查.
- 在多个数据库 (Web of Science,PubMed等) 进行了搜索. 对于从2005年5月到2024年5月的研究.
- 包括对成年乳腺癌患者的研究,无论PJM的正式使用;不包括其他癌症和非原始文章.
主要成果:
- 包括20项研究 (2011-2024年),确定了四种PJM方法,癌症护理阶段映射最常见.
- PJM描绘了患者的轨迹,情绪和关键接触点 (诊断,决策,后续).
- 突出了延误,协调差距和改善服务的机会,尽管方法异质,但强调了患者的观点.
结论:
- PJM有效地说明了纵向经验,并确定了改善乳腺癌护理的关键接触点.
- 目前的PJM应用程序是分散的,以医院为中心,并且缺乏跨环境和家庭的整合.
- 未来的研究应该专注于改进方法和利用数字技术来个性化,动态的患者旅程地图.
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