解读对沙特阿拉伯医疗保健大型语言模型的信任
1Information Systems Department, College of Computer Science and Information Systems, Najran University, Najran, Saudi Arabia. tnalelyani@nu.edu.sa.
Scientific reports
|October 9, 2025
概括
用户对医疗保健人工智能 (AI) 的信任,特别是ChatGPT,受到可靠性,安全性和透明度的重大影响. 这些因素对于沙特阿拉伯在医疗决策中有效采用人工智能至关重要.
科学领域:
- 医疗信息学 医疗信息学
- 人工智能伦理学 人工智能伦理学
- 人与计算机的交互
背景情况:
- 像ChatGPT这样的AI驱动的对话代理越来越多地用于医疗咨询和决策支持.
- 了解用户的信任和采用对于医疗保健中的AI至关重要.
- 沙特阿拉伯的背景呈现了影响人工智能采用独特的文化因素.
研究的目的:
- 在沙特阿拉伯医疗保健中调查影响用户信任和人工智能 (ChatGPT) 决策的因素.
- 分析系统属性 (能力,可靠性,透明度,安全性,可信性,说服力) 与用户满意度之间的关系.
- 为提高AI在医疗咨询中的可信度提供建议.
主要方法:
- 利用了对技术的信任,技术接受模型 (TAM),健康信念模型 (HBM) 和可用性框架的构造.
- 使用的部分最小平方结构方程建模 (PLS-SEM) 用于数据分析.
- 测试了15个关于用户信任和在医疗保健中的AI决策的假设.
主要成果:
- 可靠性,安全性和透明度被确定为信任和决策的重要驱动因素.
- 15个假设中有10个得到了支持,强调了信任和满意度的重要性.
- 研究了沙特阿拉伯医疗保健部门对人工智能采用的文化影响.
结论:
- 对于在医疗保健中采用像ChatGPT这样的AI工具来说,信任和满意度至关重要.
- 提高可靠性,安全性和透明度是促进用户对人工智能辅助医疗决策的信心的关键.
- 该研究提供了在沙特阿拉伯医疗保健环境中对负责任的人工智能部署的见解.
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