人工智能能力和情绪:对态度和开放式反思的混合方法研究
Gatis Lāma1, Agnese Lastovska2
1Faculty of Social Sciences, Riga Stradins University, Riga, Latvia.
Frontiers in artificial intelligence
|October 10, 2025
概括
公众对人工智能 (AI) 的看法显示适度的能力和信任,但有限的使用. 人工智能能力积极影响信任和情绪,突出需要增强人工智能素养和批判性评估技能.
科学领域:
- 社会科学 社会科学 社会科学
- 计算机科学 计算机科学
- 人与计算机的交互
背景情况:
- 人工智能 (AI) 的整合需要了解公众对负责任采用的看法.
- 公共和私营部门员工对人工智能的看法对于数字化转型至关重要.
- 评估人工智能能力,信任和情绪对于社会适应至关重要.
研究的目的:
- 调查拉脱维亚员工之间的AI能力,信任和情绪之间的关系.
- 探索人口统计学对人工智能感知的影响.
- 确定公众对人工智能采用和整合的担忧.
主要方法:
- 一种混合方法的方法,结合了定量调查和定性响应.
- 分析自我评估的人工智能能力,对人工智能内容的信任和人工智能情绪.
- 对定性数据进行主题分析,以确定关键问题.
主要成果:
- 参与者报告了高度的AI能力和信任,但通常限制了AI的使用.
- 对人工智能的普遍情绪是积极的,但却是中立的,这表明态度正在变化.
- 人工智能能力与信任有积极的相关性,而信任与情绪有相关性.
- 性别,年龄和行业等人口因素影响了人工智能的能力和信任.
结论:
- 增强的人工智能素养和批判性评估技能对于知情的信任和社会性至关重要.
- 调查结果为公众教育,劳动力培训和数字安全政策提供了信息.
- 解决伦理影响和风险评估是人工智能集成的关键.
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