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自闭症友好的博物馆的体现设计策略:基于Kano-QFD-PUGH的用户需求评估

Sijin Qian¹, Keren Mao², Xinyue Yi³

¹Hebei Normal University, Shijiazhuang, China.

Frontiers in psychiatry

|October 10, 2025

概括

为患有自闭症谱系障碍 (ASD) 的儿童设计包容性博物馆至关重要. 定制的博物馆设计显著提高了自闭症儿童的参与度和满意度,增强了他们的整体体验.

科学领域:

博物馆研究博物馆研究
发展心理学发展心理学
人与计算机的交互

背景情况:

全球越来越重视创建适合儿童的公共空间.
在博物馆环境中对自闭症谱系障碍 (ASD) 儿童的特定设计需求的理解有限.
需要以用户为中心的评估模型来指导包容性设计策略.

研究的目的:

在博物馆环境中调查ASD儿童的独特设计要求.
为包容性博物馆设计开发和验证以用户为中心的评估模型.
为自闭症儿童创造更容易接触和更有吸引力的博物馆体验提供信息.

主要方法:

采用Kano模型,质量函数部署 (QFD) 和PUGH矩阵的综合方法.
基于用户反的博物馆设计元素的评估和优化.
评估用户满意度,情感参与,互动和安全.

主要成果:

专门针对用户需求的设计大大提高了关键体验因素.
"科学与技术交互式博物馆"概念,结合AR/VR和空间指导,获得了最高的满意度.
设计改进导致用户满意度增加了约23%.

结论:

结构化,以用户为导向的设计方法有效地改善了ASD儿童的博物馆体验.
包容性设计策略可以显著提高文化机构中自闭症儿童的认知和情感参与.
这项研究为为神经变异的参观者开发更容易访问和丰富的博物馆环境提供了一个框架.

关键词:

卡诺卡诺卡诺卡诺卡诺普格·普格 (Pugh Pugh) 是一个著名的作家.在QFD中使用QFD.自闭症自闭症是什么博物馆体验是一次博物馆体验.用户需要的用户需求.

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