评估利益相关者评估和参与技术,将其纳入结构化决策过程
Daehyun Ko1, John W Norton2, Glen T Daigger3
1Ministry of the Environment, Republic of Korea, Sejong-si, Republic of Korea.
概括
有效的废水管理需要利益相关者的投入. 结构化访谈和多标准决策分析 (MCDA) 有助于整合优先事项,从而为像大湖水务局这样的公用事业提供更好的决策和实施.
科学领域:
- 环境工程 环境工程
- 决策科学 决策科学 决策科学
- 公共政策 公共政策
背景情况:
- 有效的废水管理需要整合利益相关者的优先事项才能成功实施.
- 大湖水务局 (GLWA) 管理密歇根州东南部400万人的水和废水.
- 之前的研究开发了GLWA的决策过程.
研究的目的:
- 在现实世界废水管理环境中评估利益相关者的评估和参与技巧.
- 评估GLWA之前开发的决策过程.
- 确定将利益相关者的价值观纳入废水基础设施决策的方法.
主要方法:
- 与利益相关者和决策者进行结构化采访.
- 对面试答复进行了亲和分析,以确定关键主题.
- 利用多标准决策分析 (MCDA) 来整合利益相关者的优先事项.
- 采用了诸如数据封面分析 (DEA),分析层次过程 (AHP),简单增量权重 (SAW) 和以理想解决方案相似度为优先顺序的技术 (TOPSIS) 等工具.
主要成果:
- 结构化的采访有效地确定了利益相关者,目标,目标和标准.
- 亲和度分析揭示了利益相关者参与的关键主题和结果.
- MCDA加强了利益相关者的互动,知识转移和考虑替代方案.
- 选和评估阶段提高了决策的清晰度和效率.
- 各种MCDA工具成功地将技术分析与利益相关者的价值观相结合.
结论:
- 利益相关者的参与和结构化的决策过程对于有效的废水管理至关重要.
- MCDA框架提供了一种强大的方法,用于将多样化的优先事项整合到复杂的决策中.
- 评估的技术支持像GLWA这样的公用事业公司做出明智和可实施的基础设施选择.
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