交付应用程序的员工:工作条件和对数字平台控制的抵抗
Carolina Cozatti de Camargo1, Sergio Roberto de Lucca1
1Faculdade de Ciências Médicas, Universidade Estadual de Campinas, Campinas, SP, Brazil.
概括
巴西的配送工人通过算法管理面临剥削. 他们通过分享经验和倡导公平的劳动实践和社会保护来抵抗.
科学领域:
- 数字劳动研究是数字劳动研究.
- 巨头经济的社会经济影响
- 劳动社会学 劳动社会学
背景情况:
- 数字平台的兴起已经改变了全球的劳动力市场.
- 配送工人经常经历不稳定的工作条件和算法控制.
- 了解工人叙述对于解决剥削问题至关重要.
研究的目的:
- 调查算法管理对巴西坎皮纳斯的配送工人的影响.
- 探索工人抵制剥削的策略.
- 分析非正式中心在工人组织中的作用.
主要方法:
- 定性研究方法.
- 与100名平台骑手进行的采访.
- 在2023年1月至7月期间在坎皮纳斯收集的数据.
主要成果:
- 算法管理导致不体面的工作条件,包括长时间和缺乏透明度.
- 工人面临歧视,偏见和不安全,包括工作事故.
- 工人中心是分享经验和抵抗的关键空间.
结论:
- 尽管面临挑战,但配送工作者表示希望能够获得体面的工作和社会保护.
- 该研究强调了在平台经济中改善劳工法规和工人权利的必要性.
- 集体行动和共享经验对于工人赋权至关重要.
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