机器人应该显示他们听到的东西吗? 听力障碍作为一个实际的成就
Damien Rudaz1, Christian Licoppe2
1Department of Nordic Studies and Linguistics, University of Copenhagen, Copenhagen, Denmark.
Frontiers in robotics and AI
|October 13, 2025
概括
显示机器人的自动语音识别 (ASR) 结果会影响人类如何感知错误通信. 这种透明度可以重新定义人机交互 (HRI) 中的相互理解,突出潜在的设计后果.
科学领域:
- 人与机器人的交互 (HRI)
- 人工智能中的透明度
- 沟通研究 沟通研究
背景情况:
- 了解人机交互 (HRI) 中的故障对于设计有效的对话代理至关重要.
- 透明度的作用,特别是显示自动语音识别 (ASR) 结果,在塑造交互动态方面是未被充分探索的.
研究的目的:
- 调查公开显示机器人的ASR结果是否会影响HRI中错误通信的出现和管理.
- 分析ASR转录创建的"信息生态"如何影响参与者对机器人行为的解释.
主要方法:
- 在人机交互实验中对参与者的凝视行为进行初步定量分析.
- 微分析方法检查交互序列和机器人发言和手势的解释.
- 案例研究重点关注ASR转录改变了参与者对互动成功的看法.
主要成果:
- 显示ASR转录显著影响了参与者对机器人行动的解释,认为机器人行为不够或"失败".
- 只有在参与者阅读ASR成绩单后,错误沟通的情况才被重新评估为有问题的.
- 由ASR显示器创建的信息生态修改了"相互理解"的定义,以参与者为导向.
结论:
- 系统地显示ASR转录在参与者如何在HRI中解释共同构建的行动方面发挥着关键作用.
- "错误"和"错误"是互动的成就,而不是预先定义的技术或社会问题.
- 显示ASR转录的设计决定需要仔细考虑,因为它可能对人类-AI通信产生意想不到的后果.
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