人工智能聊天机器人的间歇性囊炎患者信息质量
Jordan Santucci1,2, Peter Stapleton3, Joe Ibrahim1
1Grampians Health, Ballarat, Victoria, Australia.
BJU international
|October 14, 2025
概括
人工智能聊天机器人提供可理解但不能操作的关于间歇性囊炎的信息,以大学阅读水平撰写. 提高可读性和个性化是功能性泌尿病学患者教育的关键.
科学领域:
- 泌尿器科 泌尿器科 泌尿器科 泌尿器科
- 人工智能的人工智能
- 医疗信息学 医疗信息学
背景情况:
- 患者教育对于管理诸如间歇性囊炎之类的慢性疾病至关重要.
- 人工智能 (AI) 聊天机器人越来越多地用于提供健康信息.
- 人工智能产生的健康内容的质量和可访问性需要仔细评估.
研究的目的:
- 评估四个人工智能聊天机器人生成的关于间歇性囊炎的患者面向信息的质量,可理解性,可操作性和可读性.
- 为了比较ChatGPT-4.0,Perplexity,ChatSonic和Bing AI在提供间歇性囊炎信息方面的性能.
- 确定AI聊天机器人产生的健康内容的潜在局限性和改进领域.
主要方法:
- 在四个人工智能聊天机器人 (ChatGPT-4.0,Perplexity,ChatSonic,Bing AI) 提交了关于间歇性囊炎的十个查询.
- 答案被盲目的审稿人使用DISCERN (质量),PEMAT-P (可理解性/可操作性) 和Flesch-Kincaid (可读性) 来评估.
- 此外,还记录了词汇数和引用的含量.
主要成果:
- 信息质量中等 (DISCERN平均分数为3/5),其中困惑表现最好.
- 可理解度中等 (PEMAT-P中位数为75%),对于有策划提示的ChatSonic来说最高.
- 可操作性很差 (PEMAT-P中位数为40%),可读性在大学水平 (Flesch-Kincaid中位数为25.4),限制了可访问性. 错误的信息是最小的.
结论:
- 人工智能聊天机器人通常提供关于间歇性囊炎的准确和可理解的信息,但缺乏可操作的指导.
- 当前人工智能产生的内容往往在阅读水平超过典型的患者理解.
- 提高可读性,可操作性和个性化可以提高人工智能聊天机器人的实用性,用于功能性泌尿病学的患者教育.
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