评估印尼电子健康网站的可访问性:弥合残疾人数字差距
Hanny Hafiar1, Yuliani Dewi Risanti1, Frila Nurfadila1
1Corporate Communication Department, Universitas Padjadjaran, Sumedang, West Java, Indonesia.
Journal of education and health promotion
|October 16, 2025
概括
这项研究评估了印度尼西亚电子卫生网站的可访问性,发现其与全球标准相符合. 建议包括定期审计和加强培训,以确保残疾人获得包容性数字健康服务.
科学领域:
- 数字健康数字健康
- 网页可访问性 网页可访问性
- 人与计算机的交互
背景情况:
- 印度尼西亚有2.13亿互联网用户和2300万残疾人.
- 印尼电子卫生网站符合全球可访问性标准存在重大差距.
研究的目的:
- 通过使用网站可访问性合规性评估方法 (WCAG-EM) 评估印尼电子卫生网站的可访问性.
- 确定合规差距,并提供改善电子卫生服务数字化纳入的建议.
主要方法:
- 使用WCAG-EM尺度的应用研究方法.
- 16个印度尼西亚电子健康网站的评估.
- 使用了三个可访问性评估工具:TAW,aXe和可访问性检查器.
主要成果:
- 在印度尼西亚电子卫生网站上观察到不同的可访问性合规性.
- 家庭护理24表现出极好的合规性,确保了可访问的用户体验.
- 普罗塞哈特和艾多健康公司出现了严重的错误,阻碍了残疾用户的访问.
结论:
- 需要进行持续的可访问性审计,将自动和手动评估结合起来.
- 政策制定者和开发者应该实施全面的可访问性标准和培训.
- 持续监测对于保持对数字健康信息和服务的包容性访问至关重要.
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