一项关于信任气候,领导者与成员交流,信任,不信任,沟通和任务执行之间的关系的多层次调解研究
Michelle Chin Chin Lee1, Yeu-Mynn Yeung2, Mei-Hua Lin2
1School of Psychology, Massey University Albany, Auckland, New Zealand.
Psychological reports
|October 17, 2025
概括
这项研究表明,积极的信任氛围和强大的领导者与成员交流可以增强团队的信任,沟通和绩效. 解决信任和不信任的问题对于组织的成功至关重要.
科学领域:
- 组织心理学 组织心理学
- 团队动力学 团队动力学
- 沟通研究 沟通研究
背景情况:
- 信任对于团队沟通和表现至关重要.
- 有限的研究存在于建立信任和理解团队内不信任.
- 不信任被认为与信任不同,需要进行单独的调查.
研究的目的:
- 调查信任气候,领导成员交换,信任,不信任,沟通和工作表现之间的相关性.
- 检查信任和不信任在信任气候/领导成员交流和沟通之间的关系中扮演的调解角色.
- 探索沟通在信任/不信任与任务执行之间的关系中扮演的调解角色.
主要方法:
- 调查研究涉及来自76个不同的团队的343名全职白领员工.
- 统计分析用于测试假设的相关性和调解效应.
- 专注于信任气候,领导成员交流,信任,不信任,沟通和工作表现.
主要成果:
- 信任气候和领导成员交流与信任,沟通和工作绩效有积极的相关性.
- 信任气候和领导成员交换与不信任有负相关性.
- 发现信任和不信任调解了对沟通的影响,沟通调解了对任务执行的影响.
结论:
- 信任气候和领导成员交流显著影响团队成员的信任,不信任,沟通和工作表现.
- 信任和不信任是领导者与团队成员关系中实现组织目标的重要组成部分.
- 发展积极的信任气候和有效的领导者成员交流是提高团队效率的关键.
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