组织承诺对初级医疗保健工作绩效的影响:一种动机内化视角
Shichao Zhao1, Tao Wang2, Shanshan Luo3
1School of Public Administration, Shandong Normal University, Jinan, China.
Frontiers in public health
|October 17, 2025
概括
情感和规范承诺通过提高动机来提高初级医疗保健工作者的工作绩效. 机会承诺阻碍了业绩,而经济承诺没有影响. 支持性策略可以提高医疗保健工作者的表现.
科学领域:
- 医疗保健管理的管理
- 组织心理学 组织心理学
- 初级保健研究研究初级保健研究
背景情况:
- 初级医疗保健工作者 (PHCWs) 对于提供基本医疗服务至关重要.
- 组织承诺影响PHCW的工作表现,但这些影响需要进一步澄清.
- 自决理论为理解工作场所的动机提供了一个框架.
研究的目的:
- 研究四种组织承诺类型 (情感,规范,经济,机会) 对PHCW工作绩效的影响.
- 检查动机内化在承诺-绩效关系中的调解作用.
- 为提高PHCW在初级医疗保健中的表现提供战略信息.
主要方法:
- 在38个初级医疗保健机构中对870名PHCW进行了横截面调查.
- 使用等级回归分析来分析数据.
- 该研究探讨了承诺类型,动机内化和工作表现之间的关系.
主要成果:
- 情感和规范承诺积极预测了工作表现,动机内化作为部分调解者.
- 机会承诺负面预测了工作绩效,其媒介是动机内化减少.
- 经济承诺没有显著影响动机内化或工作绩效.
结论:
- 组织承诺的激励质量显著塑造了PHCW的工作表现.
- 通过支持性激励来加强情感和规范性的承诺,可以提高初级医疗保健的绩效.
- 了解承诺-绩效动态对于优化医疗保健服务至关重要.
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