不确定性沟通,信任和健康促进
Jeremy D Gretton1, Angela Mastroianni1,2
1Behavioural Science Office, Centre for Surveillance, Integrated Insights and Risk Assessment, Data, Surveillance and Foresight Branch, Public Health Agency of Canada, Ottawa, Ontario, Canada.
概括
沟通健康不确定性有效建立信任. 通过最佳实践承认未知因素,提高了健康促进的可信度和长期的公众信心.
科学领域:
- 卫生沟通健康沟通
- 公共卫生 公共卫生
背景情况:
- 促进健康的有效性取决于沟通者的可信度.
- 沟通者经常遇到知识基础的不确定性.
研究的目的:
- 探索在促进健康方面承认不确定性的好处.
- 为培养在未知的环境中建立信任提供最佳实践.
主要方法:
- 讨论和综合现有的文学不确定性通信.
- 分析在健康促进中构建不确定性的策略.
主要成果:
- 如果管理得当,承认不确定性可以增强信任.
- 强调不确定性的积极方面,比如越来越多的证据,是有益的.
- 建议根据不确定性的类型量身定制沟通方法.
结论:
- 通过使用基于证据的实践,可以在不破坏信任的情况下传达不确定性.
- 对不确定性的战略框架对于保持公众对健康促进工作的信心至关重要.
- 需要进一步的研究来完善不确定性沟通策略.
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