数字化采用能力对印度尼西亚医院绩效的作用受到环境活力的调节
Faisal Binsar1, Tirta Nugraha Mursitama1, Mohammad Hamsal1
1Department of Management, BINUS Business School, Binus University, West Jakarta, Indonesia.
Journal of health organization and management
|October 23, 2025
概括
数字采用能力 (DAC) 对印尼医院的医院绩效 (HP) 有积极的影响. 数字领导力是关键,而ICT素养和以患者为中心的方法通过DAC提高绩效,由环境活力驱动.
科学领域:
- 医疗服务管理 医疗服务管理
- 医疗保健中的信息系统
- 医院的数字化转型
背景情况:
- 由于协调不良,印尼医院采用数字技术并没有提高服务质量.
- 低中产阶级医院在有效利用数字工具方面面临重大挑战.
- 需要了解成功在医疗保健中实施数字技术的驱动因素.
研究的目的:
- 探索数字采用能力 (DAC) 对印尼医院医院绩效 (HP) 的影响.
- 在DAC和HP中确定数字领导力 (DL),ICT素养 (ICT) 和以患者为中心 (PC) 方法的调解作用.
- 检查环境动态 (ED) 对数字化采用以提高绩效的影响.
主要方法:
- 量化方法与来自印度尼西亚C类和D类医院的285名领导人的调查数据.
- 数据采集于2023年3月至8月,采用简单的随机抽样.
- 使用LISREL版本8.80软件进行结构方程建模 (SEM) 分析.
主要成果:
- 数字采用能力 (DAC) 对医院绩效 (HP) 有显著的积极影响.
- 数字领导力 (DL) 直接和间接影响惠普. 信息和通信技术素养 (ICT) 和以患者为中心 (PC) 通过DAC影响HP.
- 环境动态 (ED) 显著推动了数字化应用的需求,以提高医院的绩效.
结论:
- 当数字技术有效协调时,可以提高医疗保健服务质量和患者安全.
- 开发的模型对于小型医院组织采用数字技术以改善患者服务和绩效至关重要.
- 了解DAC对于导航环境变化和优化医疗保健环境中的数字技术至关重要.
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