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互动正义对银行业环境中的服务评估的影响

Jinghan Liu1, Guangyao Yang1, Yanqi Lyu1

  • 1Department of Psychology, Renmin University of China, Beijing, China.

Acta psychologica
|October 28, 2025
PubMed
概括

客户服务评估通过信息和人际正义得到改善. 人工智能代理可以匹配当正义很高时人类的表现,挑战算法厌恶.

关键词:
银行业 银行业 银行业信息正义是一个信息正义.互动性正义是一种互动性正义.人际正义是人与人之间的正义.服务评估 服务评估

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