探索老年人对虚拟志愿服务的兴趣:结合TAM,自我效能和数字沟观点的多理论模型的证据
Longyu Sui1, Jennifer A Crittenden2, Mark A Hager3
1School of Public Affairs, Arizona State University, Phoenix, AZ 85004, USA.
Behavioral sciences (Basel, Switzerland)
|October 29, 2025
概括
老年人对虚拟志愿服务的兴趣是由技术的感知实用性和对技术培训的渴望所驱动的. 程序设计应侧重于可用性和克服障碍的支持.
科学领域:
- 老年学是一门学科.
- 数字化包容数字化包容
- 志愿服务研究 志愿服务研究
背景情况:
- 数字化转型为老年人提供了虚拟志愿服务的新途径.
- 老年人参与虚拟志愿服务仍然有限,需要进一步调查.
- 了解影响因素对于加强老年人参与数字公民活动至关重要.
研究的目的:
- 调查影响老年人对虚拟志愿活动感兴趣的关键因素.
- 通过整合技术接受模型 (TAM),自我效能和数字沟理论来检查虚拟志愿服务兴趣的驱动因素.
- 为改善老年人虚拟志愿者计划设计提供可操作的见解.
主要方法:
- 利用了从814名成年志愿者获得的数据的有序后勤回归模型.
- 在数据分析中采用多重归算程序.
- 综合理论框架,包括TAM,自我效率和数字隔理论.
主要成果:
- 对虚拟活动的偏好 (与TAM相关) 和对技术培训的兴趣 (与数字沟理论相关) 被确定为关键预测因素.
- 在初始模型中,自我有效性显示出意义,但在控制其他因素时,其显著下降.
- 数字工具的感知实用性和提高技术技能的意愿显著影响了人们对数字工具的兴趣.
结论:
- 技术接受模型 (TAM) 和数字沟理论与了解老年人之间的虚拟志愿服务有关.
- 计划设计应优先考虑用户友好的平台和有针对性的支持,以减少技术和动机障碍.
- 提高老年人的数字能力和虚拟活动的感知价值可以促进参与.
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