在人机交互中探索恐惧:对老年人与社交机器人的经验进行范围审查
Ahmed Elsheikh1, Dena Al-Thani1, Achraf Othman2
1College of Science and Engineering, Hamad Bin Khalifa University, Doha, Qatar.
Frontiers in robotics and AI
|October 29, 2025
概括
老年人对社交机器人的恐惧源于隐私,信任和可用性问题. 通过共同设计和透明的互动来解决这些情绪障碍,是老年护理技术接受的关键.
科学领域:
- 老年学是指老年学的学科.
- 人与机器人的交互
- 医疗保健中的机器人技术
背景情况:
- 全球人口老龄化增加了对老年护理解决方案的需求.
- 社交机器人提供了伙伴关系,认知支持和日常援助的潜力.
- 对机器人的恐惧阻碍了老年人采用机器人,这是一个重要的障碍.
研究的目的:
- 系统地审查老年人的人机交互 (HRI) 中恐惧如何表现.
- 确定导致机器人相关恐惧的因素及其对技术接受的影响.
- 综合现有的关于HRI中老年护理应用的恐惧研究.
主要方法:
- 根据PRISMA-ScR指南进行全面的范围审查.
- 在六个主要的学术数据库 (PubMed,Scopus,IEEE Xplore,ACM数字图书馆,PsycINFO,Web of Science) 进行系统搜索.
- 包括49项研究,涉及来自16个国家的6670名老年人,在2014年1月至2025年3月期间发表.
主要成果:
- 确定了七个主要的恐惧类别:隐私问题,信任问题,情感/道德不适,可用性挑战,对依赖的恐惧,不熟悉,以及神秘山谷效应.
- 恐惧受到机器人设计,文化背景,先前的技术经验和护理环境的影响.
- 缓解策略,如共同设计,逐步暴露和透明的互动,提高了接受度.
结论:
- 提出了一个框架,将恐惧类型映射到机器人功能和适应性,文化敏感设计的干预.
- 解决情绪障碍对于在老年护理中进行道德和有效的社会机器人集成至关重要.
- 未来的研究需要纵向,跨文化研究和标准化恐惧测量工具,以基于证据的HRI实施.
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