评估社区资源的语言可访问性,以解决美国两个大城市的儿科社会需求
Kareena Patel1, Brian Vazquez2, Elizabeth Wingfield3
1University of Washington School of Medicine, Seattle, WA.
Academic pediatrics
|October 30, 2025
概括
许多社区项目缺乏针对西班牙语,索马里语或越南语的语言服务. 卫生系统在将患者推到这些资源之前,应该验证语言访问权限.
科学领域:
- 公共卫生 公共卫生
- 健康差异 在健康上的差异
- 语言访问 语言访问
背景情况:
- 获得基于社区的计划对于解决儿科护理中未得到满足的社会需求至关重要.
- 确保语言的可访问性对于向不同的人口提供公平服务至关重要.
- 语言服务有限可能会给寻求基本支持的家庭带来障碍.
研究的目的:
- 评估服务于西班牙语,索马里语或越南语家庭的社区计划的语言可访问性.
- 在节目网站和通过电话系统确定语言服务的可用性.
- 评估工作人员报告的服务提供语言访问能力.
主要方法:
- 通过卫生系统目录识别的社区计划的横截面评估.
- 审查程序网站和电话菜单的语言选项.
- 通过电话与项目工作人员进行关于服务提供语言访问的调查.
主要成果:
- 只有40%的程序网站提供了除英语以外的语言.
- 58%的电话菜单提供了语言选择,主要是西班牙语.
- 索马里和越南服务的双语员工和口译员的可用性存在重大差距,32%的人无法支持越南服务提供.
结论:
- 基于社区的项目往往缺乏足够的语言资源来支持非英语家庭.
- 卫生系统必须主动确认语言获取或在将患者推到社区资源时提供支持.
- 解决语言障碍对于改善健康平等和社会需求支持至关重要.
关键词:
亚裔美国人亚裔美国人沟通障碍 沟通障碍 沟通障碍东非人民 东非人民西班牙裔或拉丁裔.移民和移民的移民和移民.语言 语言 语言 语言有限的英语水平 英语能力有限健康的社会决定因素社会福利 社会福利 社会福利更多相关视频
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