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通过设计可访问:评估远程医疗可访问性检查清单
Garrett Zabala1, Shelby Wyand2, William Beninati3
1MedStar Health National Center for Human Factors in Health care, Washington, District of Columbia, USA.
概括
一个新的远程医疗接入检查清单可以帮助医疗机构评估其平台的患者安全和接入. 该工具确定了改善远程医疗技术的领域,以满足不同的人口需求.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 数字健康数字健康
- 患者安全 患者安全
背景情况:
- COVID-19大流行加速了远程医疗的采用,揭示了实施不一致性.
- 远程医疗平台的变化可能会影响患者安全和公平获得护理.
研究的目的:
- 评估60项远程医疗访问清单的可行性和实用性.
- 评估检查清单在识别远程医疗平台的潜在访问障碍方面的有效性.
主要方法:
- 一项可行性研究涉及三个大型医疗保健组织.
- 11名审查员 (医生,远程医疗主任) 评估了检查清单的内容.
- 为了改进检查清单,收集了反.
主要成果:
- 检查清单在其概念和设计方面得到了强烈支持.
- 审查人员确定了需要优化可访问性的特定远程医疗技术方面.
- 检查清单有效地指导组织确定需要改进的领域.
结论:
- 自我评估检查清单可以增强远程医疗技术.
- 识别和优化技术特征可以提高所有患者群体的可访问性.
- 检查清单可以指导医疗保健组织改进远程医疗服务.
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