"在不说"不"的情况下说"不":关于沙特阿拉伯护理劳动力中自信沟通实践的组织案例研究
Mansour Mansour1, Sama S Hammad2,3, Abdelrahman Al-Anati4
1Nursing Department, Fatima College of Health Sciences, Ajman Campus, Ajman, UAE.
Journal of nursing management
|November 4, 2025
概括
这项研究探讨了沙特阿拉伯的医疗保健专业人员如何使用沟通策略来进行自信的护理行为. 调查结果显示,文化背景显著影响表达自信和促进员工赋权.
科学领域:
- 医疗保健的沟通 医疗保健的沟通
- 护理实践的护理实践
- 社会文化影响社会文化影响
背景情况:
- 坚定的沟通对于安全的护理和赋权至关重要.
- 沙特阿拉伯独特的社会文化背景塑造了医疗保健专业人员之间的沟通行为.
- 了解这些动态是有效护理实践的关键.
研究的目的:
- 检查卫生保健专业人员对沙特阿拉伯社会文化沟通策略的观点.
- 了解这些策略如何影响表达和对自信护理沟通行为的反应.
- 探索在沙特阿拉伯背景下,在自信的沟通中做出的战术选择.
主要方法:
- 在沙特阿拉伯的一所大学教学医院进行了一项描述性,定性病例研究.
- 通过聚焦小组,与各种医疗保健工作人员进行半结构面试和文档分析收集数据.
- 这项研究利用了Garon (2012) 的沟通维度框架,重点关注自信和间接的"不".
主要成果:
- 出现了三个主要主题:"理解文化背景"",实践自信的战术选择"和"地平线上的变化".
- 七个子主题进一步详细介绍了沙特阿拉伯医疗保健环境中的自信沟通的细微差别.
- 分析强调了特定的文化因素,这些因素影响了自信如何表达和感知.
结论:
- 这项研究为沙特阿拉伯医疗保健专业人员如何感知和实施自信沟通提供了有价值的见解.
- 调查结果强调了文化敏感的沟通策略的重要性,以促进护理能力的增强.
- 了解这些社会文化动态对于优化沟通和赋予护理工作人员权力至关重要.
相关概念视频
01:08Obedience
35.2K
According to obedience research, we may harm others under the forceful pressures of an authority figure (Milgram, 1974). How about if the inappropriate orders were delivered with less force? The increasing interdependence between nurses and physicians compelled Hofling and his colleagues to explore nurses’ reactions to a potentially harmful medical request made by the perceived authority figure, the doctor (Hofling, Brotzman, Dalrymple, Graves, & Pierce, 1966). In this situation,...
35.2K
01:14SBAR II: Application of SBAR
5.6K
SBAR is an effective communication tool used by healthcare professionals to communicate patient information accurately. SBAR stands for Situation, Background, Assessment, and Recommendation. For a better understanding, an example is given below.
SBAR Report from a Nurse to a Health Care Provider
S: "Hello, Dr. Smith. This is Jane, RN, from the Med Surg unit. I am calling to tell you about Ms. White in Room 210, who is experiencing increased pain and redness at her incision site. Her recent...
SBAR Report from a Nurse to a Health Care Provider
S: "Hello, Dr. Smith. This is Jane, RN, from the Med Surg unit. I am calling to tell you about Ms. White in Room 210, who is experiencing increased pain and redness at her incision site. Her recent...
5.6K
01:21Barriers to Effective Communication II
4.5K
The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
4.5K
01:23Nurses' Legal Responsibilities II
1.2K
Establishing a secure, collaborative nurse-patient relationship is crucial for delivering high-quality care. This relationship, founded on trust, respect, and honesty, enhances the patient's comfort and willingness to share vital health information. For example, a nurse who listens actively and without judgment provides clear information about health conditions and treatment options and respects patient decisions, which builds a trusting relationship.
Communication between nurses and...
Communication between nurses and...
1.2K
01:29SBAR I: Understanding the Concept
5.8K
Effective communication among healthcare professionals during hand-off reporting is essential to delivering safe and continuous patient care. Common professional interactions include reports to healthcare team members, hand-off, and transfer reports. Nurses routinely report information to other healthcare team members and also urgently contact healthcare providers to report changes in patient status.
Standardized methods of communication have been developed to ensure that information is...
Standardized methods of communication have been developed to ensure that information is...
5.8K
01:29Nursing Code of Ethics
4.1K
The Nursing Code of Ethics sets the ethical benchmark for the profession, and guides nurses in ethical analysis and decision making at the societal, organizational, and clinical levels. The code encompasses showing compassion and respect for the patient, their families, and communities in all circumstances while committing to providing patient-centered care. In addition, the code states that nurses must advocate for the patient by defending a cause or recommendation to protect their rights,...
4.1K