人工智能聊天机器人对大学生心理健康和福祉的有效性:快速系统审查
Shahzadhi Nyakhar1, Hongwu Wang2
1Department of Social & Behavioral Sciences, College of Public Health and Health Professions, University of Florida, Gainesville, FL,, United States.
Frontiers in psychiatry
|November 6, 2025
概括
人工智能聊天机器人有望改善大学生心理健康,减少焦虑和抑郁. 需要进一步的研究来解决研究的局限性,并提高这些数字心理健康工具的用户保留率.
科学领域:
- 数字健康数字健康
- 心理健康技术 心理健康技术
- 医疗保健中的人工智能
背景情况:
- 大学学生的心理健康是一个日益关注的问题,受到耻辱和进入障碍的阻碍.
- 由人工智能 (AI) 驱动的聊天机器人提供可扩展的,无耻感的心理健康支持.
- 人工智能聊天机器人对大学生心理健康的有效性尚未得到充分证实.
研究的目的:
- 评估聊天机器人对大学生心理健康结果的有效性.
- 确定有效的心理健康聊天机器人的关键设计特征.
- 确定在大学心理健康服务中实施聊天机器人的障碍.
主要方法:
- 从2014年到2024年对研究进行系统快速审查.
- 搜索了四个数据库:PubMed,PsycInfo,应用科学与技术源,ACM数字图书馆.
- 包括专注于聊天机器人干预大学生心理健康状况或福祉的研究,通过PICO标准和PEDro尺度进行评估.
主要成果:
- 九项研究 (1,082名参与者) 显示,焦虑和抑郁的情况有显著改善.
- 有效的聊天机器人利用认知行为疗法 (CBT),日常互动和文化个性化.
- 高消耗率 (高达61%) 和依赖自我报告的结果被认为是限制.
结论:
- 人工智能聊天机器人展示了提高大学生心理健康和福祉的潜力.
- 未来的研究应该专注于严格的随机对照试验 (RCT).
- 标准化的结果措施和减少磨损的策略对于未来的研究至关重要.
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