医院食品服务,患者满意度和营养不良风险患者:试点研究
Dilara Göksenin Saraç1, Birsen Demirel1,2, Hande Seven Avuk1
1Department of Nutrition and Dietetics, Faculty of Health Sciences, İstanbul Bilgi University, İstanbul, Türkiye.
Journal of the American Nutrition Association
|November 6, 2025
概括
改善医院食品服务可以帮助预防患者营养不良. 患者对食品质量,餐饮服务和工作人员支持的更高满意度与在住院期间营养不良风险降低有关.
科学领域:
- 临床营养学 临床营养学
- 医疗保健管理的管理
- 患者的治疗结果.
背景情况:
- 营养不良是医疗保健机构的一个重要问题,延长了康复和增加成本.
- 患者对医院食品服务的满意度经常被忽视,但可能会影响健康结果.
- 预防营养不良对于改善患者康复和减少医疗保健支出至关重要.
研究的目的:
- 评估住院患者对医院食品服务的满意度.
- 确定食品服务满意度对营养不良风险的影响.
- 确定与营养不良风险相关的食品服务的特定方面.
主要方法:
- 一项涉及310名住院患者至少七天住院的横截面研究.
- 在入院和第七天使用NRS-2002查工具评估营养不良风险.
- 用急性护理医院食品服务患者满意度调查问卷 (ACHFPSQ) 来衡量患者满意度.
主要成果:
- 营养不良的风险在七天的时间内从21.9%显著增加到38.7% (p < 0.001).
- 较高的ACHFPSQ分数,特别是食品质量,餐饮服务和员工互动,与营养不良风险降低有关 (p < 0.05).
- 食品质量 (OR=0.891),餐饮服务 (OR=0.915) 和员工/服务得分 (OR=0.925) 的改善与营养不良风险的降低相关.
结论:
- 医院食品服务质量在预防住院患者营养不良方面发挥着至关重要的作用.
- 提高患者对食品服务的满意度可以成为减轻营养不良风险的策略.
- 专注于食品质量,餐点配送和员工服务对于改善住院患者的营养状况至关重要.
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