健康线:一个消息聊天机器人,支持慢性疾病自我管理
Yi-Fan Wang1, Mei-Hua Hsu2, Max Yue-Feng Wang3
1Institute of Information and Decision Sciences, National Taipei University of Business, Taipei City.
Digital health
|November 7, 2025
概括
一个新的聊天机器人,HealthLINE,改善了健康行为坚持和降低了高血压或糖尿病的成年人的血压. 这个数字工具通过熟悉的消息平台为慢性疾病管理提供了可扩展的方法.
科学领域:
- 数字健康数字健康
- 医疗信息学 医疗信息学
- 慢性疾病管理 慢性疾病管理
背景情况:
- 高血压和糖尿病等慢性疾病需要持续的生活方式管理.
- 传统的健康教育在可访问性和资源方面面临限制.
- 数字健康工具,如消息平台上的聊天机器人,为自我管理提供可扩展的支持.
研究的目的:
- 设计,实施和评估基于LINE的聊天机器人HealthLINE.
- 支持高血压或糖尿病患者的自我管理.
主要方法:
- 一项为期8周的行动研究,涉及40名患有高血压或2型糖尿病的成年人.
- 参与者使用HealthLINE聊天机器人进行药物提醒,饮食/运动记录,健康教育和情绪支持.
- 评估健康行为坚持,系统接受 (技术接受模型) 和生理指标 (静缩血压,禁食葡萄糖) 干预前后.
主要成果:
- 高系统接受度与感知有用性 (M=4.3) 和易用性 (M=4.5).
- 健康行为坚持显著改善 (p<0.01) 和运动频率翻倍 (p<0.05).
- 静脉血压下降了6.5mmHg (p=0.04); 禁食葡萄糖显示没有显著的降低.
结论:
- HealthLINE聊天机器人有效地提高了健康行为遵守和用户参与度.
- 对生理结果的积极影响表明了慢性疾病管理的实用,可扩展的方法.
- 建议通过对照组的长期试验进行进一步的验证.
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