护士经理关于工作时间表的决定 - 处理冲突的优先事项:一个案例研究
Trude Høgvold Olsen1, Elsa Solstad1, Grete Hagebakken1
1School of Business and Economics, UiT The Arctic University of Norway, Tromsø, Norway.
Journal of advanced nursing
|November 7, 2025
概括
护士管理人员通过优先考虑员工福祉,将其与管理和专业逻辑相结合,在工作安排中平衡冲突的优先事项. 这种方法确保了员工,患者和组织的利益.
科学领域:
- 医疗保健管理的管理
- 组织行为 组织行为
- 护理管理的护理管理.
背景情况:
- 护士经理面临着复杂的决策,平衡患者需求,员工福利和组织目标.
- 工作安排是这些相互竞争的优先事项经常发生冲突的关键领域.
研究的目的:
- 探索护士经理如何感知和应对工作安排中冲突的优先事项.
- 了解机构逻辑对这些决策过程的影响.
主要方法:
- 在社区医疗保健机构中采用了嵌入式案例研究设计.
- 进行了半结构面试和政策文件分析.
- 主题数据分析利用机构逻辑作为理论框架.
主要成果:
- 护士经理优先考虑员工逻辑来管理相互矛盾的需求.
- 这种以员工为中心的方法与管理和专业逻辑相结合.
- 决策是由医疗保健环境中的各种机构逻辑的相互作用所塑造的.
结论:
- 机构逻辑观点为护士经理对优先事项的解释提供了有价值的见解.
- 识别和结合不同的机构逻辑对于有效的工作安排至关重要.
- 护士经理应该战略性地将员工参与与组织责任相结合,以获得最佳的结果.
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