患者和临床医生对皮肤病学测试结果沟通的观点
Olwyn J Conlon1, Nicola Kearney2, Angela Alani2
1Department of Dermatology, University Hospital Galway, Newcastle Road, Galway, Ireland. oconlon@tcd.ie.
患者更喜欢快速的数字通信,而不是正常的皮肤病学结果,而临床医生更喜欢传统的邮件. 这两个群体都更喜欢亲自接触异常发现,强调需要协调的沟通策略.
科学领域:
- 皮肤病学 皮肤病学
- 患者沟通 患者沟通
- 医疗保健信息学 医疗保健信息学
背景情况:
- 对测试结果的有效沟通在皮肤病学中至关重要.
- 患者和临床医生对结果传递方法的偏好可能会显著不同.
- 了解这些偏好是提高患者满意度和坚持治疗的关键.
研究的目的:
- 为了比较患者和临床医生在沟通皮肤病检测结果方面的偏好.
- 确定正常和异常发现的首选通信方法.
- 为优化皮肤病学结果交付的战略提供信息.
主要方法:
- 这是一项采用两个匿名调查的横截面研究.
- 100名皮肤病门诊患者和25名国家皮肤病临床医生参加了这次活动.
- 用描述性统计和千平方测试进行分析.
主要成果:
- 患者更喜欢数字方法 (手机,文本) 获得正常的结果;临床医生更喜欢邮寄.
- 对于异常结果,患者和临床医生都喜欢面对面的预约.
- 在正常结果沟通偏好中存在显著差异 (p < 0.001).
结论:
- 患者的偏好倾向于快速的数字通信,以获得正常的结果.
- 临床医生对正常结果的偏好在很大程度上仍然是传统的 (邮政).
- 建议采用分层沟通方法,平衡患者需求,临床背景和保密性.
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